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Terms & Conditions

Terms of Service

SoftMeet Meetings Platform

Platform: meetings.softmeet.co.za

Owner: SoftTechz Technology

Effective Date: July 30, 2025

Last Updated: July 30, 2025

1. Acceptance of Terms

By accessing and using the SoftMeet Meetings platform (meetings.softmeet.co.za), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.

2. Service Description

SoftMeet Meetings is a web-based video conferencing and meeting platform operated by SoftTechz Technology, providing:

  • HD video and audio conferencing
  • Screen sharing capabilities
  • Chat messaging during meetings
  • File sharing functionality
  • Meeting recording (where applicable)
  • End-to-end encrypted communications

3. User Accounts and Registration

3.1 Account Creation

  • Users must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account

3.2 Eligibility

  • Users must be at least 13 years of age to use this service
  • Users under 18 require parental consent
  • Corporate accounts must be registered by authorized representatives

4. Acceptable Use Policy

4.1 Permitted Uses

  • Legitimate business meetings and communications
  • Educational and training sessions
  • Personal video calls and conferences
  • Collaborative work sessions

4.2 Prohibited Activities

  • Harassment, abuse, or threatening behavior
  • Sharing illegal, harmful, or inappropriate content
  • Violating intellectual property rights
  • Spamming or unauthorized commercial activities
  • Recording meetings without proper consent
  • Attempting to breach platform security

5. Privacy and Data Protection

5.1 Data Collection

  • We collect only necessary information for service provision
  • Meeting data is processed according to our Privacy Policy
  • Personal information is protected in accordance with applicable privacy laws

5.2 Meeting Recordings

  • Meeting recordings require consent from all participants
  • Hosts are responsible for obtaining proper consent
  • Recordings are stored securely and may be deleted after retention periods

6. Service Availability and Limitations

6.1 Service Levels

  • We strive for 99.9% uptime but do not guarantee uninterrupted service
  • Maintenance windows will be communicated in advance where possible
  • Service may be temporarily unavailable due to technical issues

6.2 Usage Limits

  • Meeting duration limits may apply based on account type
  • Maximum participant limits per meeting room
  • Storage limits for recordings and shared files

7. Intellectual Property

7.1 Platform Ownership

  • SoftTechX Technology owns all rights to the meetings.softmeet.co.za platform
  • Our trademarks, logos, and content are protected intellectual property
  • Users may not reproduce or distribute our proprietary materials

7.2 User Content

  • Users retain ownership of content they share during meetings
  • By using our service, users grant us necessary licenses to operate the platform
  • Users are responsible for ensuring they have rights to shared content

8. Payment and Billing (If Applicable)

8.1 Free Services

  • Basic meeting services may be provided free of charge
  • Free accounts may have limitations on features or usage

8.2 Paid Services

  • Premium features may require subscription payments
  • Billing terms will be clearly communicated before purchase
  • Refunds are subject to our refund policy

9. Limitation of Liability

9.1 Service Disclaimer

  • Service is provided "as is" without warranties
  • SoftTechX Technology is not liable for service interruptions
  • Users are responsible for their own data backup and security

9.2 Damages Limitation

  • Our liability is limited to the amount paid for services (if any)
  • We are not responsible for indirect or consequential damages
  • Users agree to hold us harmless from third-party claims

10. Termination

10.1 Account Termination

  • Users may terminate their accounts at any time
  • We may suspend or terminate accounts for violations of these terms
  • Upon termination, access to meetings and data may be revoked

10.2 Data Retention

  • Account data may be retained for a reasonable period after termination
  • Users may request data deletion subject to legal requirements
  • Critical security logs may be retained longer for safety purposes

11. Modifications to Terms

  • SoftTechX Technology reserves the right to modify these terms
  • Users will be notified of significant changes
  • Continued use after changes constitutes acceptance of new terms

12. Governing Law

These terms are governed by the laws of South Africa. Any disputes will be resolved in the appropriate courts of South Africa.

13. Contact Information

SoftTechz Technology

Email: support@softmeet.co.za

Platform: https://meetings.softmeet.co.za

Support: Available through platform help system

14. Additional Policies

14.1 Security

  • We implement industry-standard security measures
  • End-to-end encryption for meeting communications
  • Regular security audits and updates

14.2 Accessibility

  • We strive to make our platform accessible to all users
  • Support for assistive technologies where possible
  • Feedback welcome for accessibility improvements

14.3 International Use

  • Service available globally subject to local laws
  • Users responsible for compliance with local regulations
  • Some features may vary by geographic location

Last Updated: July 30, 2025

Version: 2.0.1

Owner: SoftTechz Technology

By using meetings.softmeet.co.za, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.